Cloud Creations Implements Sales Cloud for Furniture Manufacturer

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SEATTLE, WA – July 19, 2017 – Urban Hardwoods is a custom specialty handcrafted furniture manufacturer in Seattle, WA. Urban Hardwoods works with local tree services to salvage wood left over from jobs, giving that wood a second life as high-quality one-of-a-kind furniture. The salvaged wood comes from local Northwest Seattle neighborhoods. Once the wood is retained, it is taken to a milling center where the wood goes through a treatment and craftsmanship process that can last as long as 3 years before it can become a piece of furniture for the showroom floor.

Urban Hardwoods hired Cloud Creations for a Salesforce® implementation that would pull custom fields from their website to generate opportunities in Salesforce. Additionally, they would need to use  Salesforce to create invoices and quotes. Cloud Creations added custom fields to Urban Hardwoods’ website to capture leads’ contact information. They create customized templates that would pull the information collected on the website and generate them into leads in Salesforce. These leads could then be used to create invoices and quotes in a PDF that customers could print out and save. The creation of custom invoice and quote buttons and templates helped Urban Hardwoods to streamline their opportunity processes and shorten the time in which customers had an actual quote in their hands.


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Samantha Rogers
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