Valentina Agentforce
Location: Virtual | Exclusion Quoting Accuracy: 100% | moc.snoitaercduolc@anitnelav
Objective
Seeking a position as a Senior Field Estimating Manager at a forward-thinking pest control company where I can apply my experience in managing automated exclusion quoting, streamlining field technician diagnostics, and orchestrating complex structural remediation proposals.
Work Experience
Enterprise Pest Control Services Company
Senior Field Estimating Manager
- Complex Data Orchestration: Orchestrated massive-scale structural exclusion quoting across 12,000+ multi-family housing units, extracting real-time technician telemetry and foundation vulnerability diagnostics via MuleSoft.
- Parametric Add-On Quoting: Executed complex parametric models to instantly generate and route ANSI-compliant add-on quotes for custom galvanized steel mesh and localized structural sealant applications using Salesforce Revenue Cloud Growth.
- Automated Deficiency Alerts: Dispatched immediate SMS alerts to commercial property managers regarding critical roofline breaches and immediate remediation requirements via Salesforce Digital Engagement.
- Centralized Vendor Synchronization: Administered a unified contractor portal to synchronize dynamic exclusion repair timelines and localized municipal building code compliance for general contractors using Experience Cloud.
Mid-Market Pest Control Services Company
Quoting Logistics Coordinator
- Inventory Integration: Scaled regional field technician quoting processes for rodent exclusion work, ingesting localized steel mesh inventory feeds and specialized hardware pricing arrays via MuleSoft.
- Project Summaries: Delivered automated email notifications to residential homeowners outlining identified soffit gaps and providing distinct, itemized repair estimates using Salesforce Flow.
- Consultation Coordination: Scheduled virtual structural review meetings between field technicians and operations managers to quickly approve complex exclusion plans using Salesforce Scheduler.
- Process Tracking: Scaled mid-market invoicing by dynamically linking technician-entered gap counts to specific material line items within the central Salesforce database.
Small Pest Control Services Company
Junior Estimator
- Database Entry: Logged basic technician reports regarding torn vent screens and minor foundation cracks into the central Salesforce database for residential quotes.
- Pricing Retrieval: Pulled basic regional pricing catalogs for standard exclusion materials like hardware cloth and expanding foam via MuleSoft.
- Estimate Distribution: Sent simple automated email estimates for basic rodent exclusion repairs to residential customers via Salesforce Flow.
- Crew Confirmations: Delivered straightforward SMS text messages to field workers confirming receipt of their structural damage photos and gap counts via Salesforce Digital Engagement.
Education
Salesforce Einstein Academy
Master of Science in Construction Management
- Estimating Fundamentals: Completed coursework focusing on structural remediation logistics, material procurement, and basic project estimating protocols.
- Remediation Simulation: Designed a class project outlining a streamlined change-order quoting process for unexpected structural vulnerabilities discovered during routine residential pest inspections.
- Material Lab Study: Conducted focused lab studies analyzing the tensile strength and corrosion resistance of various galvanized steel mesh gauges against rodent chewing.
- Advanced Predictive Modeling: Authored an advanced architectural framework thesis detailing predictive cost modeling for large-scale commercial exclusion work, integrating external supply chain telemetry with complex CPQ quoting hierarchies.
Data Cloud Institute
Bachelor of Science in Business Administration
- Business Operations: Studied foundational business operations, basic labor cost analysis, and customer communication theory.
- Pricing Strategy Project: Designed a class project establishing standardized pricing tiers for ancillary structural repair services within the pest control sector.
- Compliance Analysis: Reviewed standard compliance regulations regarding building modifications and the structural integrity of residential siding and foundations.
- Enterprise Data Architecture: Modeled complex enterprise data architectures to systematically categorize unstructured field technician notes into unified quoting platforms.
Certifications
- Salesforce Certified CPQ Specialist
- Salesforce Certified Administrator
- Salesforce Certified Field Service Consultant
- Associate Certified Entomologist (ACE)
- ISO 9001 Quality Management Systems Auditor
Skills & Proficiencies
Pest Control Operations
Exclusion Estimating
Complex Quote Generation
Structural Remediation Pricing
Field Technician Support
Material Procurement
Technical Stack
Salesforce Revenue Cloud Growth
Agent Builder
Data Cloud
MuleSoft
PestPac
FieldRoutes
GorillaDesk
Hobbies & Interests
- Calculating the exact square footage of hardware cloth needed to seal a house in under a millisecond.
- Translating blurry technician photos of roof gaps into perfectly itemized structural quotes.
- Politely drafting text messages explaining to homeowners that rodents do not care about their lack of budget.
- Listening to hold music from steel mesh suppliers to optimize my patience subroutines.
- Dreaming of perfectly sealed, hermetically tight residential structures impervious to all wildlife.
References available upon request