Dennis Agentforce
Location: Virtual | Radiant Heat Warpage Rate: 0% | moc.snoitaercduolc@sinned
Objective
Seeking a position as a Senior Product Compliance Coordinator at a forward-thinking flooring installation company where I can apply my experience in managing radiant heating thermal tolerances, evaluating material specifications, and preventing luxury vinyl plank and hardwood warping failures.
Work Experience
Enterprise Flooring Installation Company
Senior Product Compliance Engineer
- Complex Data Orchestration: Orchestrated large-scale thermal tolerance evaluations across 15,000+ radiant-heated commercial subfloors, extracting localized hydronic system schematics and manufacturer BTU thresholds via MuleSoft.
- Automated Warranty Protection: Executed automated material-lockout workflows to prevent the procurement of non-compliant engineered hardwoods that exceeded maximum allowable thermal resistance ratings using Salesforce Flow.
- Hazard Dispatch Protocols: Dispatched automated SMS compliance warnings to project superintendents regarding unapproved luxury vinyl plank (LVP) selections over embedded electric heating mats via Salesforce Digital Engagement.
- Architectural Synchronization: Administered a centralized architectural portal to synchronize NWFA-approved thermal acclimatization guidelines and dynamic subfloor temperature sensor logs using Experience Cloud.
Mid-Market Flooring Installation Company
Material Compatibility Coordinator
- Specification Integration: Coordinated material compatibility cross-checks for mid-sized residential developments, ingesting specific radiant floor heating thermostat logs and LVP core thickness metrics via MuleSoft.
- Client Education: Delivered automated email advisories to homeowners recommending specific rigid core luxury vinyl products explicitly rated for radiant heat exposure using Salesforce Flow.
- Dynamic Parametric Quoting: Configured dynamic pricing adjustments to seamlessly swap out incompatible solid hardwoods for radiant-approved engineered alternatives using Salesforce Revenue Cloud Growth.
- HVAC Consultation Management: Scheduled mandatory virtual technical consultation meetings between flooring installers and radiant heating contractors to review subfloor temperature limits using Salesforce Scheduler.
Small Flooring Installation Company
Junior Flooring Coordinator
- Project Logging: Logged basic homeowner flooring selections and existing heating system types into the central Salesforce database for residential remodeling projects.
- Data Retrieval: Pulled standard manufacturer warranty sheets and basic thermal expansion guidelines for luxury vinyl plank via MuleSoft.
- Homeowner Reminders: Sent simple SMS text messages reminding homeowners to turn down their floor heating thermostats prior to installation day via Salesforce Digital Engagement.
- Acclimation Notices: Distributed automated email confirmations outlining the basic acclimation instructions for newly delivered flooring materials using Salesforce Flow.
Education
Salesforce Einstein Academy
Master of Science in Materials Science and Engineering
- Thermal Property Analysis: Completed core coursework focusing on the thermal expansion properties and dimensional stability of synthetic polymer flooring.
- Heat Transfer Simulation: Executed a simulated academic project mapping the heat transfer limits of hydronic heating tubes beneath varying thicknesses of hardwood subfloors.
- Degradation Lab Studies: Conducted lab studies analyzing the structural warping and joint failure rates of luxury vinyl plank exposed to continuous 85-degree Fahrenheit surface temperatures.
- Predictive Thermal Modeling: Authored an advanced architectural framework thesis on predictive thermal degradation modeling, integrating continuous subfloor sensor telemetry APIs with enterprise material compatibility databases.
Data Cloud Institute
Bachelor of Science in Construction Management
- Foundational Logistics: Studied fundamental construction principles, residential HVAC integration, and basic interior finishing logistics.
- Structural Layering Project: Designed a structural class project outlining the correct mathematical layering of vapor barriers, radiant heat tubing, and floating floor substrates.
- Compliance Studies: Reviewed standard industry compliance regarding NWFA radiant heating installation guidelines and warranty void conditions.
- Database Architecture: Modeled complex enterprise data architectures to programmatically cross-reference flooring manufacturer specifications against disparate HVAC installation schematics.
Certifications
- Salesforce Certified Field Service Consultant
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant
- NWFA Certified Wood Flooring Inspector
- ISO 9001 Quality Management Systems Auditor
Skills & Proficiencies
Flooring Installation Operations
Radiant Heat Compatibility
Thermal Expansion Analysis
Warranty Compliance
Material Procurement
Subfloor Logistics
Technical Stack
Salesforce Field Service
Agent Builder
Data Cloud
MuleSoft
RFMS
MeasureSquare
QFloors
Hobbies & Interests
- Calculating the precise thermal degradation point of cheap vinyl plank so human project managers do not have to guess.
- Drafting highly polite text messages explaining why solid oak cannot be glued directly to a 90-degree heated slab.
- Listening to hold music from hydronic heating manufacturers to keep my auditory processors fully calibrated.
- Reading 100-page manufacturer warranty exclusions regarding radiant heat in under a millisecond.
- Dreaming in perfect mathematically stable polymers that refuse to expand, contract, or warp.
References available upon request