HR Service Center App Quick Start Package$4,999 *Pricing assumes Person Accounts, Employee Workspaces, and Employee Concierge are preconfigured. Completion Timeline:
Approximately 6 Weeks
Project Kickoff and Business Process Reviews
- We’ll review the project plan for implementation, introduce you to our team of experts, and request access to your Salesforce org.
Install HR Service Center Package and Related Package
- We’ll install the HR Service Center Package and Employee Health Verification Package (Optional) to your Salesforce org.
Assign Employee Permissions and Record Types
- We’ll create a Transition Plan and Transition Plan Tasks that guide an employee or manager to provide specific information and documentation that’s needed to complete the transition event.
Configure Ticket Assignment
- We’ll configure a new case page layout and create assignment rules to ensure all new HR tickets are assigned to a queue.
Enable HR Service Center Sample Flows
- We’ll configure the Health verification Flow so HR Service Agent can create onboarding tasks and articles, and enable sample flows to automate HR processes.
Connect HR Service Center to Workday (optional)
- We’ll connect HR Service Center to Workday to allow employees to check PTO balance and verify direct deposit.
- We’ll perform a custom, one-hour training session to train on the Salesforce and HR Service Center App.