Desk.com Quick Start Package

$1,450 Completion Timeline:
Approximately 2 Weeks

Call (800) 951-7651 or email [email protected] for more information.

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Project Kickoff and Strategy Sessions

  • We’ll discuss your finalized goals for Desk.com, including a customization plan for your sales process.

User and Channel Setup

  • We’ll create your users, two groups, one inbound shared inbox, enable phone calls, live chat, and connect your Facebook and Twitter accounts

Routing and Automation

  • We’ll configure cases with up to five labels, three filters, four process automation rules and up to ten notifications.

Salesforce Integration

  • We’ll install and configure the Salesforce.com connector so Desk.com data is shared with your Salesforce users.

Desk.com Administrator Training

  • We’ll perform one hour of Desk.com administrator training to show you and your power users how to configure and further customize Desk.com.