Cloud Creations: Salesforce Subject Matter Experts for IT

GAINESVILLE, FL – Feb 12, 2018 –  Cloud Creations COO, Felicia Duarte, will be the subject matter expert for a new series of instructional videos on IT Pro TV ( The series of videos will run under the banner of Salesforce Certified Administrator and other similar sub-topical headings related to Salesforce certification and administration will fill out the video cache as well. The target audience for the video program series is individuals with Salesforce knowledge, or experience as a Salesforce administrator, or someone with a broader knowledge of Salesforce. The IT Pro TV video series will include topically advanced subject matter in areas such as:

  • Best practices and how to complete and pass the exam
  • User Set-Up, Accounts, and Contacts
  • Custom and Standard Object Set-up
  • Reports and Analytics
  • AppExchange and Workflow Automation
  • Reports & Dashboards

Ms. Felicia Duarte and her host Mike Rodrick will cover these topics in detailed length throughout instructional videos lasting between 17 and 22 minutes on average. A subscription to view the videos can be purchased through the IT Pro TV website. Subscription rates run between $58 – $85 USD a month for standard to advanced access, and users for the most part will have access to the videos, and with more advanced subscription plans the ability to download practice exams and course content. Through a point by point narrative, Ms. Felicia Duarte and Mike Rodrick, discuss what it takes, for example, to take the Salesforce Administrator exam. Ms. Duarte covers all the technological specs and knowledge needed for the test. Just as well, the video series will also cover set-up and implementation of Salesforce technologies and include step by step discussions and visual presentations for all of the more advancedtechnological applications addressed by Ms. Duarte in the Salesforce Certified Administrator video series.


The video series is not particularly suited to novices or beginners, it is for those familiar, comfortable, and well versed in the nuances of Salesforce driven technologies, applications, and standard practices. For more information check out the course listing here:

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